When we received our sample, it was in a terrible state
The case is dirty and after just one opening, the umbrella already has a piece that has fallen out.
공급업체의 응답:
Hello Celine,
I am really upset for this happened.
As my email and details explain it might 80% happen during transport, but we still take 100% authority.
We have sent 2free samples instant, hope you can company and give us one more chance.
Good lucky, the 2nd samples came to you safely.
What decision you made, we do respect.
We are very carefully to each clients, even 100pcs order.
We will keeping better and better, hope have chance work together in the future.
14 May 2024